FAQ

The nearest currency exchange point is at the Katajanokka Sea Terminal (open between 8.30 AM and 8.30 PM) located only 200 meters from Eurohostel. There are other currency exchange points in the city centre – i.e. Forex at Stockmann Department Store and Central Railway Station. Currency can´t be changed at Eurohostel reception.

The opening hours of the Market Square can be found here. It is only about 800 meters from Eurohostel to Market Square by foot.

Hostels charge only for the services that you need. The standard of service and furnishings in a hostel is more simple than in a hotel and this is also reflected in lower prices. There are no ensuite bathrooms. Shower and WC facilities are shared with other guests, males and females separated. Floors 4 to 6 have a self-service kitchen with a TV. There is also a launderette on ground floor. The basic accommodation price does not include breakfast, but this can be purchased at reception each morning if required.

We don’t have our own parking space, but the vehicle can be parked on Linnankatu Street in front of Eurohostel. Our part of the town Katajanokka is in Helsinki City parking zone 1 where parking fee is 4,00 € per hour on Weekdays from 9 AM to 9 PM and on Saturdays from 9 AM to 6 PM. Other times and on Public Holidays the parking is free of charge. Please check the valid parking terms and rates always at the ticket machine and traffic signs before the parking.

The nearest parking ticket machine accepting debit and credit cards is in front of the hostel, on the other side of the street. The nearest parking ticket machine accepting also coins is on Kauppiaankatu Street, a few hundred meters from Eurohostel.

Remember that also motorbikes have to pay the parking fee in Finland and vehicles can´t be parked within 5 meters before the zebra crossing.

City of Helsinki:
Parking in Helsinki
Payment methods, parking fines and rectification requests

Parking in Helsinki is subject to a charge in nearly every street during working days and also on Saturdays in the inner city streets. Finding a free parking space in Helsinki City Centre isn´t such a hard task on Weekday evenings and weekends. More information about parking fees and times from Parking in Helsinki website.

The Public Works Department of Helsinki has a useful map of the Payment zones in Helsinki City Centre and also a Parking in Helsinki brochure.

Remember the parking is allowed only on marked parking spaces.

Commuter parking (park-and-ride) is usually free of charge. They are a convenient way to avoid traffic jams in the city centre and these areas reserved for parking are situated near public transportation stops ans stations. You can park your car and continue by metro, bus, tram or commuter train.

In suburban areas, parking on the sides of the street is usually free. However, especially in new residential areas, local parking bans restrict parking.

We don´t have any parking space for the bikes inside the building and it is not allowed to bring the bike into the room. The bicycles can be parked in our backyard in a location specified by our staff. Parking is at your own risk so please use adequate measures – for instance a chain lock. Please inform us about your bike when reserving the room.

Check-in time begins at 2 PM. It may be possible to check-in earlier if we have availability, but this can´t be confirmed until the morning on the arrival day.

You can leave your luggage into our luggage room free of charge if you arrive before the rooms are ready.

Check-out on departure day before 12 o´clock noon. Late Check-out (until 5.30 PM) is available for extra price and always subject to availability. Ask more from the reception.

Please note Late Check-Out and Evening Sauna (both subject to availability) is included in the room rate when a booking is made through our own booking engine!

If you need to cancel your reservation please inform about it as soon as possible.

In case you have made your reservation via third party (i.e. travel agent, group leader or some other than Eurohostel website) please check the cancellation terms provided by them. Usually third parties require the customer informs them about the cancellation and the third party informs Eurohostel about the cancellation.

When you have made your reservation via our own online booking engine or straight with our reception the cancellation is free of charge until 6 PM on arrival date if not stated otherwise.

Please notice some reservations (i.e. group reservations) may have special terms, so please check the reservation confirmation we have sent you.

Where to go in Helsinki today? Looking for some action? Here are a few links to event calendars of Helsinki;

Stadissa.fi (in Finnish)

Helsinki.fi -kaupunkiportaali (in Finnish)

MyHelsinki – Today in Helsinki

City.fi – GoGo – Kaikki tapahtumat ja menot (in Finnish)

Meteli.net – Tapahtumat (in Finnish)

Kaapelitehdas – Calendar

Helsinki This Week – Calendar of events

Metro.fi – Päivän menovinkit (in Finnish)

There are three ferry companies going from Helsinki to Tallinn (the capital city of Estonia): Eckerö LineTallink & Silja Line and Viking Line.

Viking Line is the closest one, it operates at Katajanokka Sea Terminal only 200 meters from Eurohostel. Silja Line operates at Olympia Terminal 2 km from Eurohostel. Tallink and Eckerö Line operates at West Harbour Terminal 4 km from Eurohostel.

Tallinn is only 80 kilometers from Helsinki, but on the other side of the Finnish Gulf. Therefore the only other option is to go by plane.

 

 

Our hostel is for tourists and in general we do not offer accommodation services for longer than a week.

With HI membership card, you get 10 % discount from our daily rates. Discount is available when you make the reservation from our reception, at our website or at HIhostels website. Discounts aren´t available if using other reservation channels.

With HI membership card you also get 50 % discount from our Evening Sauna and Late Check-Out (according availability).

No problemos, just get a signed approvement paper from your caretaker concerning your accommodation. Please notice there must be also caretakes address and phone number in the paper. Bring the paper with you and give it to our receptionist when checking in. Voilá!

We have 3 twin rooms available for pet owners. It is not allowed to take pets to any other room. There is 15 € extra fee per room for the pets despite how many pets you have. Please remember always to ask first if there is a pet room available.

Please remember the pets must not cause any disturbance and the dogs must not be left alone in the room. The customer is responsible for any damages.

The nearest grocery store Alepa Katajanokka is located in Merisotilaantori 1 (300 meters northeast from Eurohostel), just next to the end of the tram line #4.

The nearest ATM (cash withdrawal) is inside Katajanokka Ferry Terminal (300 meters southwest from Eurohostel), check the opening hours here. The nearest ATM open 24/7 is in Nordea Bank in Aleksanterinkatu 30 (1,2 km west from Eurohostel).

Student discount is at least 10% for accommodation.

To get the Student Discount a valid International Student Card (ISIC) or a Finnish student card with Hostelling International Finland logo must be shown when making the payment.