Flow Festival in Suvilahti, Helsinki

Photo by Jussi Helsten
Are pets allowed?

We have 3 twin rooms available for pet owners. It is not allowed to take pets to any other room. There is 15 € extra fee per room for the pets despite how many pets you have. Please remember always to ask first if there is a pet room available.

Please remember the pets must not cause any disturbance and the dogs must not be left alone in the room. The customer is responsible for any damages.

Can underaged stay in Eurohostel without an adult?

No problemos, just get a signed approvement paper from your caretaker concerning your accommodation. Please notice there must be also caretakes address and phone number in the paper. Bring the paper with you and give it to our receptionist when checking in. Voilá!

Do I get a discount or other benefits with Hostelling International membership card?

With HI membership card, you get 10 % discount from daily rate. Discount is available when you make the reservation from our reception, from our website or from Hihostels website. Discounts aren´t available if  using other reservation channels.

With HI membership card you also get 50 % discount from our Evening Sauna and Late Check-Out (according availability). There is also a 20 % discount from a la carte meals at our Restaurant Katajanmarja.

Do you offer long term accommodation?

Our hostel is for tourists and in general we do not offer accommodation services for longer than a week.

How to travel to Tallinn?

There are many options how to travel to Tallinn.
 

The easiest and fastest option is to buy a day-cruise to Tallinn at our reception. The cruise is operated by Linda Line (1,5 km from Eurohostel) which hydrofoils boats travel to Tallinn in 90 minutes.
 

Other options are ferries operated by Viking Line (0,5 km from Eurohostel), Silja Line (2,0 km from Eurohostel), Tallink (4 km from Eurohostel), Aferry and Eckerö Line (4 km from Eurohostel).
 

Tallinn is only 80 kilometers from Helsinki but on the other side of the Finnish Gulf. There is no helicopter connection to Tallinn anymore but you may go there also by plane (Helsinki Airport 19 km from Eurohostel).

Is it possible to have a breakfast before restaurant opens?

If you want to have your breakfast before restaurant opens you may order a takeaway breakfast bag at the reception latest 6 PM on the previous evening - or one more day earlier if the previous day is a National Holiday.

 

The restaurant makes the breakfast bag and brings it to the reception where you may pick it up 24 hours a day. The price is 9,50 € which equals the price for the normal breakfast and therefore you may pay the takeaway breakfast with our normal breakfast voucher.

What happens in Helsinki today?

 Where to go in Helsinki today? Looking for some action? Here are a few links to event calendars of Helsinki;

- Stadissa.fi (in Finnish)

- Helsinki.fi -kaupunkiportaali (in Finnish)

- VisitHelsinki - Today in Helsinki

- City.fi - GoGo - Kaikki tapahtumat ja menot (in Finnish)

- Meteli.net - Tapahtumat (in Finnish)

- Kaapelitehdas - Calendar

- Helsinki This Week - Calendar of events

- Metro.fi - Päivän menovinkit (in Finnish)

What is the cancellation policy?

If you need to cancel your reservation please inform about is soonest.
 

In case you have made your reservation via third party (i.e. travel agent, group leader or some other than Eurohostel website) please check the cancellation terms provided by them. Usually third parties require the customer informs them about the cancellation and the third party informs Eurohostel about the cancellation.

 

When you have made your reservation via our own online booking engine (NetHotel) or straight with our reception the cancellation is free of charge until 6 PM on arrival date if not stated otherwise. NetHotel reservations may be cancelled via NetHotel, other reservations may be cancelled by email, fax or phone.

 

Please notice some reservations (i.e. group reservations) may have special terms, so please check the reservation confirmation we have sent you.

What time can we check-in and when is the check-out time?

Check-in time begins at 2 PM. It may be possible to check-in earlier if we have availability, but this can´t be confirmed until the morning or the arrival day.
 

You may leave your luggages into our luggage room for free of charge, if you arrive before the rooms are ready.
 

Check-out on departure day until 12 o´clock noon.

 

Where can I park my bicycle?

We do not have any parking space for the bikes inside the building and it is not allowed to bring the bike into the room. The bicycles may be parked to our back yard to a location specified by our staff. You will park the bike with your own responsibility so please use a chain lock. Please inform us about your bike when reserving the room.

Where can you find free parking in Helsinki city centre?

Parking in Helsinki is subject to a charge in nearly every street during working days and also on Saturdays in the inner city streets. So finding a free parking space in Helsinki City Centre isn´t such a hard task on Weekday evenings and weekends. More information about parking fees and times from Parking in Helsinki website.

The Public Works Department of Helsinki has a useful map of the Payment zones in Helsinki City Centre and also a Parking in Helsinki brochure.

Remember the parking is allowed only on marked parking spaces.

Commuter parking (park-and-ride) is usually free of charge. They are a convenient way to avoid traffic jams in the city centre and these areas reserved for parking are situated near public transportation stops ans stations. You can park your car and continue by metro, bus, tram or commuter train.

In suburban areas, parking on the sides of the street is usually free. However, especially in new residential areas, local parking bans restrict parking.

Will I get student discount with ISIC card?

Student discount is at least 10% for accommodation.

To get the Student Discount a valid International Student Card (ISIC) or a Finnish student card with Hostelling International Finland logo must be shown when making the payment.

Where to park the car or motorbike?

Eurohostel doesn´t have own parking space, but the vehicle may be parked to Linnankatu Street in front of Eurohostel. Our part of the town Katajanokka is in Helsinki City parking zone 1 where parking fee is 4,00 € per hour on Weekdays from 9 AM to 9 PM and on Saturdays from 9 AM to 6 PM. Other times and on Bank Holidays the parking is free of charge. Please check the valid parking terms and rates always at the ticket machine and traffic signs!

The nearest parking ticket machine accepting debit and credit cards is in front of the hostel, on the other side of the street. The nearest parking ticket machine accepting also coins is in Kauppiaankatu Street, a few hundred meters from Eurohostel.

Remember that also motorbikes has to pay the parking fee in Finland and vehicles can´t be parked within 5 meters before zebra crossing.

City of Helsinki:
Parking in Helsinki
Payment methods, parking fines and rectification requests

How does a hostel differ from a hotel?

Hostels charge only for the services that you need. The standard of service and furnishings in a hostel is less luxurious than in a hotel, and this is also reflected in lower prices. There are no en suite bathrooms, and the shower and WC facilities are shared with other guests. Each accommodation floor has a self-service kitchen, where there is also a television for common use. The basic accommodation price does not include breakfast, but this can be purchased at reception each morning if required

When is the Market Square open?

The opening hours of the Market Square can be found here. It is only about 800 meters from Eurohostel to Market Square by foot.

Where can I change foreign currency?

The nearest currency exchange point is at the Katajanokka Sea Terminal (open between 8 AM and 9 PM) located only 500 meters from Eurohostel. There are other currency exchange points (i.e. Forex) in the city centre. Currency can´t be changed at reception.

Where is the nearest grocery store and ATM?

The nearest grocery store Alepa Katajanokka is located in Merisotilaantori 1 (300 meters northeast from Eurohostel), just next to the end of the tram line #4.

The nearest ATM (cash withdrawal) is inside Katajanokka Ferry Terminal (300 meters southwest from Eurohostel), check the opening hours here. The nearest ATM open 24/7 is in Nordea Bank in Aleksanterinkatu 30 (1,2 km west from Eurohostel).